Customer Care
CUSTOMER CARE
Your satisfaction is our priority!! Feel free to contact us
for special requests or information about our Soy Wax
Candles and Melts.
SHIPPING
Most orders are shipped in 3-5 business days.
Orders that have out of season items will ship in 7-10 business days. You will receive a tracking number once your order has shipped.Shipping is based on location and order size.
Continuous US
$5.00 flat rate shipping for 1-13 melts
$8.50 flat rate shipping for 14 + melts
$8.50 flat rate shipping for 1 - 12 products
$17.00 flat rate shipping for orders with 13- 24 products
Hawaii and Alaska
We are very excited that we are now able to ship 16oz, 8oz, 4oz candles and wax melts to Hawaii and Alaska!!
$7.00 flat rate shipping for 1-13 melts
$12.00 flat rate shipping for 14+ melts
$12.00 flat rate shipping for 1 - 6 products
$ 24.00 flat rate shipping for 7 - 12 products
We do not ship Internationally.
RETURNS
Generally, all sales are final. However, please contact us if you have any issues with your purchase. If items arrive damaged, please send us two photos, one of the damaged item(s) and one of the shipping box. This should be done within 24 hours of receiving your package. We will do our best to replace the damaged item(s).
GET IN TOUCH
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